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FAQS
Help and Advice
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CAN I STORE MY VEHICLE FOR A FEW DAYS?Our regular minimum storage option is for 12 weeks paid up front, for our Essential, Bronze and Silver Packages. If you want a flexible option, we offer our Gold Package which is a minimum of 4 weeks. After these minimum terms, you can cancel at anytime.
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DO YOU OFFER DISCOUNT FOR MULTIPLE VEHICLES?Yes, we offer two types of discounts. If you have 3 or more vehicles, we can apply a 10% discount to all vehicles upon request. If you would like a discount and only require 1 vehicle storing, we are able to invoice annually where we offer 1 months free storage on your desired package.
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WHAT ARE MY PAYMENT OPTIONS?We accept all types of credit cards including AMEX and have the ability for ApplePay. You are also able to pay via Bank Transfer. You will initially be invoiced for the minimum term up front for your desired Storage Package. Our system will then automatically invoice you monthly in advance after this point, where you are able to cancel at any point after your minimum term.
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WHERE EXACTLY ARE YOU BASED?We are 15 minutes South East of Leeds near Selby. 2 minutes off a junction on the M62. For the security of our clients vehicles in storage, we do not advertise our exact address. To John Lewis carpark in the Centre of Leeds we are 20 minutes away.
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CAN I SWAP VEHICLES WITH MY PAID STORAGE SLOT?Absolutely, we offer unlimited vehicle swaps with all our packages. If your weekend toy is stored with us and one weekend the weather is looking nice and you wanted to collect it for example on the Friday, provide us with 48hrs notice and agree a meeting time. Your stored vehicle will be awaiting your arrival ready to go, full of charge, and we will replace your stored vehicle with whatever vehicle you arrive in to swap them over. We will advise you during the 48hr notice you provide us if your vehicle requires fuel and we can arrange to have a full tank in preparation for your arrival. Easy as that!
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CAN I TAKE MY CAR OUT LESS THAN 48HRS NOTICE?Please contact us and we will let you know - depending where the vehicle is parked. Any notice to remove a car from the storage facility under 48hrs will incur a £50+VAT late notice fee invoice. This is to protect all clients vehicles in storage to avoid any rushing or accidental damage.
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WHAT DETAILING SERVICES DO YOU OFFER?We offer a comprehensive range of Detailing Services to ensure your vehicle remains in pristine condition. We are an Official Gtechniq Accredit Detailing Centre for Leeds, Yorkshire and are able to purchase the professional application only Crystal Serum Ultra 9 year Ceramic Coating. Our packages range from as little as £450.00 + VAT for New Car Protection Details. We are able to create you a bespoke package to suit your budget, just reach out to learn more.
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HOW DO I KNOW HOW MUCH MACHINE POLISHING I NEED?There are 3 levels of machine polishing we offer. Single Stage - enhancing the gloss and improving overall by 30% (perfect for new cars) Enhancement - removing 50-60% of defects, enhancing the gloss. Our most popular preparation for normal use vehicles. Full Correction - removing 90% of defects, including all swirl marks, scratches and marks. Only deep fingernail scratches will remain, where we can quote accordingly to remove these by the form of wet sanding.
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I SEE YOUR BEST CERAMIC COATING IS 9 YEARS, BUT I ONLY KEEP MY CAR 2 YEARS?Our signature ceramic coating (Gtechniq Crystal Serum Ultra) comes with a 9 year guarantee. This is due to its high performance and ultra hard layer, locking in the incredible shine we achieve. This doesn't mean you need to keep the car for 9 years, it just means it is that good, it will last that long. Other popular coatings are Gtechniq Crystal Serum Light which comes with a 5 year guarantee. This is also a popular coating, but not as hard wearing as the Ultra coating. If you are really against the above coatings, we have options of liquid coatings lasting up to 6 months and also a hydrophobic layer only which lasts 18-24 months. Speak to us to learn more.
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CAN I JUST GET A SINGLE PANEL PPF'D?Yes, absolutely. We explain on our website our most popular impact kits, however we often just install front bumpers or wing mirrors as standalone options. Please contact us to learn more.
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WHAT MATERIAL DO YOU USE?We use Profilm Paint Protection Film. They offer various materials, but the most popular one we use and install is their ProFilm Ultra Clear Pro (UCP) which has unmatched gloss levels and market leading warranties. We also use Satin PPF, Carbon PPF, Windscreen film and interior film - all from Profilm. We have tried and tested the majority of leading PPF materials on the market over the past 15+ years and have settled on Profilm, for the clarity, fitment and long lasting visuals, not to mention the market leading warranties provided.
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HOW MUCH WARRANTY DO YOU PROVIDE?We are very unique whereby the material we use (Profilm UCP) comes with a market leading 12 year warranty. We match this with a 12 year fitment warranty, as we are so confident the material is there to last. As far as we are aware, we are the only PPF company in the UK to offer a 12 year fitment warranty, as most only offer 12 months.
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IF I SELL MY CAR DOES THE NEW OWNER STILL GET WARRANTY?No. Warranty is not transferable from owner to owner nor does it stay with the car. This is due to providing aftercare instructions to the original purchaser and after this, our material provider and ourselves cannot confirm if the car has been mis-treated or taken to hand car washes/edges peeled on purpose to falsify a warranty claim.
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CAN I TAKE MY PPF'd CAR TO HAND CAR WASHES?Absolutely not. Hand car washes are notorious for using extremely high pressure jet washes. Household power washes are used at homes for cleaning concrete floor slabs, hand car washes have industrial grade machinery which is 10x more powerful. They are known for using the jet wash (paired with TFR remover and wheel acid) to clean the car without physically touching it. We will be able to tell if a warranty claim is requested and it is due to hand car washes/jet wash damage.
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CAN I RETURN A PRODUCT?Products must be returned within 30 days.
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HOW MUCH IS SHIPPING?For all our Online Store Accessories, we offer Free Shipping. This will be included in the price showed and at checkout.
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